Privacy settings

In the privacy settings, you can see which services we use and decide yourself at any time, also by changing the settings subsequently, whether and to what extent you want to agree to them. The processing is based on your consent pursuant to Art. 6 para. 1 lit. a or, if applicable, Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO.

Privacy policy

Welcome to our online store! Thank you for your interest in our company. The protection of your personal data is important to us. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU-DS-GVO) and the country-specific implementation laws applicable to our company.

Our data protection notice explains which personal data we collect from you via our website, what we use it for, when we delete it and how your data is best protected by security measures. In addition, we will inform you of the respective legal basis that allows us to process the data in question. In addition, you will be informed about your statutory rights in connection with the processing of this data. In order to provide you with the greatest possible transparency of our data processing, you will first find general information on data processing of personal data and then detailed information on the following topics:

Tracking measures and cookie setting

Newsletter data processing

Shopping in the online store

Contact options

Social media

Payment systems / Credit assessment / Fraud prevention

Securing the webshop from attacks (cloud flare)

Personal data is information that makes it possible to identify a natural person. This includes in particular name, date of birth, address, telephone number, e-mail address, but also your IP address.

Anonymous data exists when no personal reference to the user can be established.

The responsible party within the meaning of data protection law is:

Kathrin Schmitz

An de Bäk 19b

D-18375 Born a. Darss

Phone: +49 38 234 557 557*

E-mail: info@naturfutter.de

*Regular fixed network rate of your telephone provider, if applicable free of charge with flat rate; mobile rate may vary.

Data collection / Personal data

We collect personal data in accordance with the legal regulations. All personal data that we learn from you via the website will only be processed for the purposes described in more detail below. This is done within the framework of the respective legal regulations mentioned or only with your consent.

When data processing is permitted is specified in particular by Art. 6 EU-DS-GVO. Naturfutter.de collects personal data when

you have given your consent (Art. 6 para. 1 lit. a or para. 1 p. 1 lit. a EU-DS-GVO),

the data is necessary for the fulfillment of a contract / pre-contractual measures (Art. 6 para. 1 lit. b EU-DS-GVO),

the data is necessary for the fulfillment of a legal obligation (Art. 6 para. 1 lit. c EU-DS-GVO) or

the data is necessary to protect the legitimate interests of our company, provided that your interests worthy of protection are not overridden (Art. 6 para. 1 lit. f EU-DS-GVO). We see an overriding legitimate interest in data processing in particular in the following cases:

Tracking measures and cookie setting

In order to provide you with an optimal user experience in our online store as well as with our advertisements, which is tailored to your individual needs, we work together with various service providers and technology providers and use cookies and tracking methods. In doing so, we rely, as far as possible, on our legitimate interest in data processing; in most cases, however, we obtain your consent in advance (Art. 6 para. 1 lit. a or Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO), which you can of course also revoke at any time via the privacy settings. You can find detailed information under the heading "Tracking measures and cookies".

Fraud prevention and non-payment mitigation

In order to minimize payment default risks, a credit check takes place within the ordering process, which is responsible for the selection of the displayed payment options.

Maintaining the security of our systems / identifying faults

For reasons of technical security, in particular to defend against attempted attacks on our web server, we store data in accordance with Art. 6 Para. 1 lit. f EU-DS-GVO. A reference to the individual user is not established. In particular, we collect the following data:Web browser and operating system used / name of the Internet service provider / information about the website from which you visit us / information about the web pages / that you call up from us, the date and time of the visit / name of the requested file / whether file was transferred, for example / amount of data transferred / the IP address assigned by your Internet service provider.

The personal data collected will of course be treated confidentially.

Storage duration or criteria for determining the duration

Kathrin Schmitz // Naturfutter processes and stores your personal data only for the period necessary to achieve the respective processing purpose or as long as a legal retention period (in particular commercial and tax law) exists. After the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

Data transmissions

In certain cases it is necessary to transmit the processed personal data in the course of data processing. In this regard, there are different recipient bodies and categories of recipients.

Internal positions

We transfer your personal data if necessary within Kathrin Schmitz // Naturfutter. Of course, we comply with the associated legal framework and ensure the proper processing of your data. Access to your personal data is only granted to authorized employees who need access to data due to their job, such as for the fulfillment of your order or to contact you in case of queries.

External bodies

Personal data will be transferred, in compliance with legal requirements, to the following categories of recipients:

Service provider within the framework of fulfillment processing

Shipping service providers, suppliers, payment services

Companies that perform the credit assessment

Companies that provide marketing services

Service provider within the scope of communication systems

State authorities and institutions as far as this is required or necessary

Secure transfer of your data

In order to protect the data stored by us in the best possible way against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.

The security of your data is of course also a concern to us during transmission within Kathrin Schmitz // Naturfutter or to our partners/third parties - secure transmission procedures are chosen accordingly:

Data is generally transmitted via transport-encrypted connections. Here we use state of the art protocols such as TLS 1.2 with PFS.

The data exchange from and to our website therefore takes place exclusively in encrypted form. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols

Links to other providers

Our website also contains - clearly recognizable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their content. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages. The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, such links will be removed immediately.

Data subject rights

We are happy to inform you below about the rights to which you as the person concerned may be entitled free of charge.

Information: We will be happy to inform you whether and, if so, which of your personal data we have and are processing.

Correction: If personal data is incorrectly stored with us, we will of course be happy to correct it.

Restriction: You can restrict the processing of your personal data under certain legal conditions. This is the case, for example, if you dispute the accuracy of the data we have.

Deletion: We will gladly delete your personal data independently of our deletion management on individual request, provided that this is possible for us for legal reasons.

Objection: You can object to the data processing operations carried out by us on your personal data, which are based on a balance of interests, by stating specific reasons.

Revocation: If you have given us consent for data processing, you can of course revoke this without giving reasons with effect for the future.

Data portability: We will gladly provide you or a third party designated by you with the personal data concerning you, which we have received in the course of a contract or consent and which is based on an automated data processing procedure, in a common and generally machine-readable format.

You can assert your rights as a data subject at any time using the contact options mentioned or consult with us regarding data protection. Our data protection organization will be happy to assist you at datenschutz@soliver.com.

More questions

You can contact our data protection organization in confidence at any time at info@naturfutter.de.

Tracking measures and cookie setting

As mentioned at the beginning, we want to provide you with an optimal user experience in our online store as well as with our advertisements, which is tailored to your individual needs. For this purpose, we work together with various service providers and technology providers and use cookies and tracking methods. You will find detailed information below:

The collection of the data and the use of the tool is necessary from a technical point of view in order to continuously optimize functions and the presentation of our website on different devices, operating systems and browsers and to make our offer more interesting for you as a user and is therefore based on the legitimate interest according to Article 6, paragraph 1, lit. f of the EU-DS-GVO. The collected data is stored for a period of 5 years, a transfer to third countries does not take place.

You can revoke the data processing here.

Google Analytics (Art. 6 para. 1 lit. a EU-DS-GVO / Art. 6 para. 1 lit. f EU-DS-GVO)

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), on the basis of your consent (Art. 6 para. 1 sentence 1 lit. a EU-DS-GVO). Google Analytics uses so-called "cookies". These are text files that are stored on your terminal device and enable an analysis of your use of the website. The information stored in this way is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated, your IP address will be shortened by Google. An unabbreviated analysis by Google only takes place in exceptional cases.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. The users' personal data will be deleted or anonymized after 26 months. You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties. This service may transfer the collected data to another country. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the U.S., there is a risk that your data may be processed by U.S. authorities for control and monitoring purposes, without any possible legal remedy available to you. However, we take the possible measures necessary under data protection law in accordance with Art. 44 et seq. EU-DS-GVO to establish the level of data protection in the third country.

You can find further information on Google Analytics here: https://policies.google.com/privacy?hl=de&gl=de

If you refuse the use of the classic Google Analytics by refusing the use of cookies in our Consent banner, the personal data mentioned above will not be collected from you. For example, you will not be recognized when you visit our site again. Only a session ID is generated, which is renewed with each visit. In order to nevertheless be able to generate a statistical evaluation of our website, your age, gender, country, abbreviated postal code (97XXX) and transaction ID are linked to this temporary session ID. In addition, the IP address is recorded, but shortened by Google. An unabbreviated analysis by Google only takes place in exceptional cases.

We base these purely statistical analyses on our legitimate interest according to Art. 6 (1) lit. f EU-DS-GVO. You can prevent the collection of this data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: https://tools.google.com/dlpage/gaoptout?hl=de

Google Tag Manager (Art. 6 para. 1 lit. f EU-DS-GVO)

This website uses the Google Tag Manager of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Through this service, website tags can be managed through an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain. This means: basically no cookies are used and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags that are implemented with the Google Tag Manager.

For more information, please visit: http://www.google.com/tagmanager/use-policy.html

Search engines

To ensure that you can easily find our online store in the future with relevant search queries in popular search engines, we use tracking measures of the search engine providers to optimize our ads. To determine the relevance of an ad, we record, for example, the categories in which the visitor is interested in the store and whether an order was placed. This data is transmitted to the search engine providers pseudonymously. With your consent, data may be transferred to a third country outside the EU, which may have a lower level of data protection than the EU (Art. 49 para. 1 p. 1 lit. a EU-DS-GVO).

Google AdWords Remarketing & Conversion Tracking

Our website uses the functions of Google AdWords Remarketing, with this we advertise for this website in Google search results, as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your terminal device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit. The processing is based on your consent in accordance with Art. 6 para. 1 lit. a EU-DS-GVO. You can revoke your consent at any time under the privacy settings. Please note that with your consent, data may also be transferred to a third country outside the EU / EEA, which may have a lower level of data protection than the EU (Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO).

Additional data processing only takes place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalize ads that you view on the web. In this case, if they are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users.

You can permanently disable the setting of cookies for ad preferences on Google at the following link: https://adssettings.google.com

Alternatively, you can obtain information from the Digital Advertising Alliance at the Internet address www.aboutads.info about the setting of cookies and make settings in this regard. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

If applicable, Google LLC data will transfer personal data to the USA. Please note that with your consent, data will therefore be transferred to a third country outside the EU / EEA, which may have a lower level of data protection than that of the EU (Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO).

Further information and the privacy policy regarding advertising and Google can be found here: http://www.google.com/policies/technologies/ads/

Bing Ads

This website uses the conversion tracking technology "Bing Ads" from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads sets a cookie on your computer if you have accessed our website via a Microsoft Bing ad. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 180 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Microsoft and we can recognize that the user clicked on the ad and was redirected to this page (conversion page). If personal data is processed in this course, this will only be done with your prior consent in accordance with Art. 6 (1) lit. a EU-DS-GVO. Please note that with your consent, data may also be transferred to a third country outside the EU / EEA, which may have a lower level of data protection than the EU (Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO).

The information collected using the conversion cookie is used to create conversion statistics, i.e. to record how many users reach a conversion page after clicking on an ad. This tells us the total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to identify users personally.

If you do not wish to participate in the tracking, you can revoke your consent either via the privacy settings or by easily deactivating the Bing Ads conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. Alternatively, you can check whether Microsoft advertising cookies are set in your browser and deactivate them by using the deactivation page for consumers from the EU http://www.youronlinechoices.com/uk/your-ad-choices/.

You can obtain more information about the Microsoft Bing Ads privacy policy at the following Internet address: https://privacy.microsoft.com/de-de/privacystatement

Display

In order to be able to show you relevant advertising banners on external websites as well, we work together with display networks and service providers. To optimize the ads, we use cookies and tracking methods that collect data about browsing behavior, store it in cookies and transfer it to the technology providers in pseudonymized form. With your consent, data may be transferred to a third country outside the EU, which may have a lower level of data protection than the EU (Art. 49 para. 1 p. 1 lit. a EU-DS-GVO).

Privacy settings

GeistM Pixel (Art. 6 para. 1 lit. a GDPR)

This website uses a conversion pixel from Popdust Inc (GeistM) 215-217 W 40th St | 6th floor | New York, NY 10018. Assuming your consent, a cookie is placed in your browser that records activity on our website.

This allows us to prove, for example, that a purchase in our online store was made from this browser. The GeistM pixel uses a persistent token that links e.g. your purchase with your browser. No personal data that you have provided, e.g. via the order form, is linked to this token. No other information such as your IP address or browser location is processed either.

The only information the server collects is about the interaction itself. The token is an encryption of some of the information unique to the browser, using a one-way hash. This means that it is impossible to recover any of the information used to construct the hash, even though the token is unique to each browser. The same token is stored in the cookie and on the server, so that the server can match the tokens when the browser later visits a related website.

Only when a browser with a token goes to a website does the server know what previous behaviors the browser has engaged in, so the server can control its interaction with a user only if the user has chosen to visit a website with knowledge of the token. No user profiles are collected, and the continuity token is not shared with GeistM partners, who in turn cannot link the token to user profiles they maintain.

This helps us to identify any previous behaviors of the browser.

This data is stored for a period of two years in order to be able to use it for possible evaluations.

Once given, consent can be revoked here.

The data is only processed within the European Union and the European Economic Area (Berlin and Cologne). The cookies have a storage period of 30 days.

You can revoke your consent at any time with effect for the future via our Consent banner under the Display cluster. Please note that the change in the Consent Banner settings must be made individually for each end device.

Privacy settings

For more information on the cookies used by twiago and data protection at twiago, as well as the option to additionally set an opt-out, please visit https://control.twiago.com/privacy.php?lang=0.

AdUp Technology

Tracking by the technology and service provider AdUp (Axel Springer Teaser Ad GmbH Axel-Springer-Straße 65, 10969 Berlin) is integrated on our websites on the basis of your consent pursuant to Art. 6 (1) p. 1 lit. a EU-DS-GVO. For this purpose, a cookie-based pseudonymous user profiling takes place by collecting and analyzing the usage behavior of website visitors. By collecting anonymous and/or pseudonymous data, AdUp can then display advertising on websites for a certain period of time in a manner tailored to the user's interests. AdUp uses cookies to offer advertisers so-called conversion tracking that determines the effectiveness of their ads and keywords.

The data will be processed only within the European Union and the European Economic Area. The cookies have a storage period of 365 days.

You can revoke your consent at any time with effect for the future via our Consent banner under the Display cluster. Please note that the change in the Consent Banner settings must be made individually for each end device.

Privacy settings

You can find more information on data protection at Axel Springer Teaser Ad GmbH at https://www.adup-tech.com/datenschutz. Using the "Activate Opt-Out Cookie" button there, you also have the option of setting an opt-out cookie in your browser and thus deactivating AdUp in this browser.

Google Marketing Platform - Display & Video 360

This website uses the online marketing tool Google Marketing Platform - Display & Video 360 (hereinafter referred to as "DV360"), an online marketing tool of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Among other things, DV360 uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your terminal device. Google uses a cookie ID to record which ads are displayed in which web browser. DV360 can also use the cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, if you see a DV360 ad and later call up the advertiser's website with the same web browser and buy something there. By using DV360, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of DV360. According to our knowledge, Google receives the information that you have called up the relevant part of our website or clicked on an advertisement from us. If you have a user account with Google and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is the possibility that Google learns your IP address and stores it.

Please note that with your consent, data may also be transferred to a third country outside the EU / EEA, which may have a lower level of data protection than the EU (Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO).

We use DV360 for marketing and optimization purposes, in particular to serve ads that are relevant and interesting to you, to improve campaign performance reports, or to prevent you from seeing the same ads more than once.

The legal basis is Art. 6 para. 1 p. 1 lit. a) EU-DS-GVO and will only be activated by us after your voluntary consent in the context of our Consent Banner; you can of course revoke your consent at any time HERE at the point "Display". Otherwise, the cookies set have a lifespan of 540 days.

You can also prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. It is also possible to prevent the storage of cookies by setting your web browser to block cookies from the domain "www.googleadservices.com" (https://adssettings.google.de). We would like to point out that this setting will be deleted when you delete your cookies. In addition, you can deactivate interest-based ads via the link https://optout.aboutads.info. We would like to point out that this setting will also be deleted when you delete your cookies.

For more information on data use by Google, on setting and objection options, and on data protection, please refer to the following Google website: Privacy Policy: https://policies.google.com/privacy?hl=de&gl=de

Please note that this setting will be deleted when you delete your cookies. You can object to the collection and forwarding of personal data or prevent the processing of this data by disabling the execution of JavaScript in your browser. In addition, you can prevent the execution of JavaScript code altogether by installing a JavaScript blocker (e.g. https://noscript.net/ or https://www.ghostery.com). We would like to point out that in this case you may not be able to use all the functions of our website to their full extent.

Further information from the third-party provider on data protection can be found on the following website: https://www.google.com/intl/de/policies/privacy/

Portals

Beyond our online store, we also present our most exciting offers and most popular products on external product portals for better findability. To optimize the product selection, we use cookies and tracking methods to determine, for example, which items are particularly popular and whether an order was placed as a result of the display. With your consent, data may be transferred to a third country outside the EU, which may have a lower level of data protection than the EU (Art. 49 para. 1 p. 1 lit. a EU-DS-GVO).

Social media

We maintain presences in the "social media". Insofar as we have control over the processing of your data, we ensure that they comply with applicable data protection regulations.

Below you will find the most important information on data protection law with regard to our websites.

Name and address of the person responsible for the operation

Responsible for the company appearances in the sense of the EU-DS-GVO as well as other data protection regulations are, in addition to s.Oliver Bernd Freier GmbH & Co. KG:

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)

Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)

Youtube (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland)

Pinterest (Pinterest Europe Ltd, WeWork, 2 Dublin Landings, N Wall Quay, Dublin 1, D01 V4A3)

However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating).

With your consent, data may be transferred to a third country outside the EU, which may have a lower level of data protection than the EU (Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO).

Purpose and legal basis

We ourselves maintain the fan pages in order to communicate with the visitors of these pages and to inform them about our offers in this way.

In addition, we collect data for statistical purposes in order to be able to further develop and optimize the content and to make our offer more attractive. The data required for this purpose (e.g. total number of page views, page activities and data provided by visitors, interactions) are processed and made available by the social networks. We have no influence on the generation and presentation.

Beyond that, we do not collect or process any personal data.

The processing of your personal data by s.Oliver Bernd Freier GmbH & Co. KG is based on our legitimate interests in effective information and communication pursuant to Art. 6 para. 1 sentence 1 lit. f EU-DS-GVO.

If you are asked for consent to data processing, i.e. if you declare your consent by confirming a button or similar (opt-in), the legal basis of the processing is Art. 6 para. 1 sentence 1 lit. a., Art. 7 EU-DS-GVO.

Your rights / possibility to object

If you are a member of a social network and do not want the network to collect data about you via our presence and link it to your stored membership data with the relevant network, you must

log out of the respective network before visiting our fan page

delete the cookies present on the device and

Exit and restart your browser

After logging in again, however, you will once more be recognizable to the network as a specific user.

For a detailed description of the respective processing and the options to object (opt-out), please refer to the information linked below:

Facebook

Privacy policy: https://www.facebook.com/about/privacy/

Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com

Instagram

Privacy policy: https://help.instagram.com/519522125107875

Opt-Out: http://www.networkadvertising.org/managing/opt_out.asp and http://www.youronlinechoices.com

Youtube

Privacy policy: https://policies.google.com/privacy

Opt-Out: https://tools.google.com/dlpage/gaoptout?hl=de and http://www.youronlinechoices.com

Pinterest

Privacy policy: https://policy.pinterest.com/en/privacy-policy

Opt-Out: https://help.pinterest.com/en/article/personalization-and-data

Since we do not have complete access to your personal data, you should contact the providers of the social media directly if you wish to assert your rights, as they each have access to the personal data of their users and can take appropriate measures and provide information.

Notes on copyright and artistic copyright

If you want to publish pictures, texts, plans, videos, music, etc. on our website, you should know that you may thereby assign all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.

Shopping in the online store (Art. 6 para. 1 lit. b EU-DS-GVO)

In our online store we offer you two options for checkout:

Creation of a customer account

Carrying out an order as a guest

For both registration options, the data necessary for order and payment processing, credit assessment and fraud prevention, marked as mandatory fields with an asterisk (*), are requested:

Name, street, postal code, city, date of birth and e-mail address

in case of a different delivery address, the name, street, postal code and city will be requested separately

In addition, the IP address of the user, the date and time of registration are stored (technical background data).

Creation of a customer account:

If you decide to register in our webshop, you have the advantage that you can view the order history and manage your master data, participate in our card program and your specified data will be stored for future orders.

With the completion of the registration process, your data is stored with us for the use of the protected customer area. Of course, the online store offers them the possibility to make master data changes and to use the "My Account" function.

Of course, you can revoke your consent to use your account, your customer account in the store will be deactivated.

Please note: The password you enter is stored in encrypted form. Employees of our company cannot read this password. They can therefore not give you any information if you have forgotten your password. In this case, please use the "Forgotten password" function, which will send you an automatically generated new password by e-mail. No employee is authorized to request your password from you by telephone or in writing. Therefore, please never mention your password if you receive such requests.

Cross-device user profile for personal and individual advice and product recommendations

This data is merged into a data record, with storage taking place in a central database that has technical and organizational measures for data protection. The merging of such data into a data record that enables me to be informed individually is referred to as summarization.

Revocation

This allows us to ensure that products are displayed according to your interests and that uninteresting offers are hidden. In doing so, we rely on your consent in accordance with Art. 6 Para. 1 lit. a EU-DS-GVO. You can exercise your data subject rights or revoke your consent at any time. If you have any questions, please contact us at datenschutz@soliver.com.

Carrying out a guest order:

If you decide to place a guest order in our webshop, no customer account will be created in our store. If you place another order, you will have to enter your data again for order processing.

Furthermore, the data processing procedures described under the heading "Tracking measures and cookie setting" apply. Of course, the described contact options and data subject rights are available to you.

Payment systems / Credit assessment / Fraud prevention (Art. 6 para. 1 lit. b and f EU-DS-GVO)

In our online store you can choose between different payment methods. For this purpose, the respective payment-relevant data is collected in order to be able to process your order and payment. In addition, your IP address is processed due to technical necessity and for legal protection.

Certain personal data, see mandatory data, are required for the fulfillment of the contract. Without this data, we will unfortunately have to refuse the conclusion of the contract, as we will then not be able to carry it out. The data will be transmitted accordingly to our payment service providers for payment processing.

The payment systems we use SSL encryption to protect the transmission of your data.

Note on PayPal: PayPal is a company of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg. If the data subject selects "PayPal" as a payment option during the ordering process in our online store, data of the data subject will be automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing. The personal data transmitted to PayPal are usually first name, last name, address, email address, IP address, telephone number, cell phone number or other data necessary for payment processing. For the processing of the purchase contract is also necessary such personal data that are related to the respective order. Details on data protection at Paypal can be found here. Please note that with your consent, data may therefore be transferred to a third country outside the EU / EEA, which may have a lower level of data protection than that of the EU (Art. 49 para. 1 sentence 1 lit. a EU-DS-GVO).

Note on prepayment: In case of prepayment you will receive an invoice in advance. Once this has been transferred by you to the specified bank account, we will deliver the ordered items immediately.

To safeguard our interest Art. 6, Ab 1 f EU-DS-GVO, we automatically check all order transactions for possible fraudulent and/or abusive behavior. The decision whether it is a conspicuous order transaction is made by an employee of the online store.

The data will be processed for the following purpose:

Fraud prevention

Protect my user account

Prevention of automatically created and fake user accounts by bots

Identification of stolen identities or payment data

Product optimization and further development against fraud

The following data will be processed:

Data for contract processing (object of purchase, name, street, postal code, city, date of birth, e-mail address, delivery address, payment and delivery method)

Usage data of my website visits of this online store (information about the beginning, end and extent of the visited web pages as well as click paths).

a cookie (i.e. a small text file that is stored locally in the web browser's cache) and/or a visitor ID, each of which may contain anonymous data about the devices I used when visiting the websites (e.g. my screen resolution or my operating system version) and via which the devices I used can be recognized with a certain degree of probability on subsequent visits

Your data will be automatically deleted after five months.

If you have any questions about the process or would like to consult with us about the results, please contact us.

Data processing in the Order Management System

Use of location-based services

On our website, we offer you various services that provide you with even better product availability and simplified parcel delivery, among other things. For these services, we collect your location in order to determine the nearest s.Oliver store, for example.

Delivery to a parcel store or Packstation

We are also happy to deliver your shipment to a DHL Packstation near you. This has the advantage for you that you do not have to be at home when the shipment arrives and are very flexible when picking up your package.

DHL Packstation

If you have your shipment delivered to one of over 2,500 DHL Packstations, you can pick up your package around the clock. When selecting a DHL Packstation, you can use the "Find DHL Packstation" function, where we request your coordinates and use them to select the nearest Packstation.

Securing the webshop from attacks (cloud flare)

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties. In order to be able to offer you secure data transmission on our website using SSL encryption, to protect us from attacks and to optimize loading times, we use the service of Cloudflare, Inc. 101 Townsend St San Francisco, CA 94107. Please note that with your consent, data may therefore be transferred to a third country outside the EU / EEA, which may have a lower level of data protection than that of the EU (Art. 49 para. 1 p. 1 lit. a EU-DS-GVO). Cloudflare collects statistical data about visits to this website. The access data includes: Name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type including version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Cloudflare uses the log data for statistical analysis for the purpose of operation, security and optimization of the offer. Please also read the privacy policy of Cloudflare which is available here https://www.cloudflare.com/privacypolicy/.

In doing so, we rely on our legitimate interest pursuant to Article 6, Paragraph 1, lit. f of the EU-DS-GVO. You can exercise your data subject rights at any time. If you have any queries, please contact us at info@naturfutter.de.